WARRANTY
CLAIMS PORTAL
Submit and track warranty claims for your Victor products. Our streamlined process ensures your claim is handled with precision and care.
The Warranty Process
Submit Your Claim
Complete the online warranty form with your product and purchase details.
Print & Ship Your Product
Print your claim summary, attach it to your product, and ship to Victor.
We Inspect & Review
Our technical team evaluates your product for manufacturing defects.
Receive Your Outcome
Get notified of the result — replacement, alternative, or buy back offer.
Estimated Processing Time
Most claims are reviewed within 2-3 weeks after receiving your product. You will be notified by email at each stage of the process.
Eligible Products
Rackets
All badminton racket models
Bags
Equipment and racket bags
Shoes
Court and athletic shoes
Ready to Submit Your Claim?
The process takes approximately 5-10 minutes. Have your proof of purchase and product details ready.
Start a Warranty Claim